- A dispersed team is one that is physically less than one minutes apart
- A distributed team is one that involves transportation if its members want to meet
- A global team usually implies different countries, different cultures and major physical separation
- Trust and Us-ness
- Communication Media
- Face to Face
I shall summarize each aspect of this presentation highlighting the relevant parts to my organization and in particular, my department. One of the problems inherent to working with a global and culturally diverse team is communication. The same works in one culture can have a different meaning in another. For example, define the meaning of:
- "I'll have that for you tomorrow"
Trust and Us-ness
Speaking in an agile team can be defined as:
Us-ness is a term used to define a whole. We are a team; we work as one towards common goals. The best way to explain what us-ness is would be to transform us versus them into us = whole team and them = the competition. Us-ness can be developed with different team activities or celebrations to bring the team as one.
This section can be summed up by the means we use to communicate. Instant messaging, teleconference calls, text communication and face to face meetings (more on this later) are all ways to facilitate communication. The idea is to use what make your team work.
Face to Face
I will quote the presenter on this: "You will pay for the cost of face to face meetings whether you have one or not". I found this quote particularly interesting because it touches a human aspect of communication. No matter how many different types of mediums we use to communication, nothing beats a simple face to face meeting. This also helps eliminate the impression that work is being "dumped" onto a team which then feels somewhat disconnected from the rest of the organization.
It is possible that certain policies intra and inter-organization could hinder the productivity of a distributed and global team, so this is an aspect that should also be considered to help you make the most of your team.